FAQ's

What types of skincare products does Beautaura offer? 

Beautaura specializes in a curated selection of skincare products that focus on enhancing hydration and improving overall skin health. Our offerings include top-selling items such as the 24-7 Moisture Hydrating Day & Night Cream and the Anua 7 Rice Ceramide Hydrating Barrier Serum, among others.

How do I determine which product is suitable for my skin type? 

To select the most appropriate product for your skin type, it is essential to consider your skin's specific needs, such as hydration, sensitivity, or oiliness. We recommend reviewing the product descriptions and ingredient lists on our website, as they provide detailed information on how each product can benefit various skin types.

What are the key ingredients in Beautaura's products?

Our products are formulated with powerhouse ingredients that are scientifically proven to nourish the skin and promote a youthful glow. Common ingredients include ceramides, hyaluronic acid, and botanical extracts, which work together to enhance hydration and improve skin texture.

What is the return policy for products purchased from Beautaura? 

Beautaura has a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags attached and in the original packaging. Please contact us at support@beautaura.com to initiate a return.

How long does shipping take for orders placed with Beautaura?

Orders are processed within 1–3 business days, and delivery typically takes 3-7 business days within the United States. Please note that delivery times may vary due to carrier delays or other unforeseen circumstances.

Is international shipping available for Beautaura products? 

Currently, Beautaura only ships within the United States and does not offer international shipping at this time. We are continually evaluating our shipping options and may expand in the future.

What should I do if my order arrives damaged or incorrect?

If your order arrives damaged or if you receive the wrong item, please contact us within 48 hours of delivery. We will evaluate the issue and provide instructions on how to resolve it effectively.

How can I contact Beautaura for further inquiries?

You can reach us via email at support@beautaura.com or by phone at +1 423 313 0856. Our support hours are Monday to Friday from 09:00 AM to 5:00 PM and Saturday to Sunday from 10:00 AM to 4:00 PM. We aim to respond to all inquiries within 24 hours.